أخذ العينات & Catalogs
Can I get samples and a product catalog?
Product catalog: We provide a full product catalog covering our six product categories with material options, OEM/ODM capability overview, and key specifications. Contact us to request a digital copy.
عينات: We provide pre-production samples for quality verification and design approval before any bulk order is confirmed.
Do you provide samples? Is the sample fee refundable?
نعم. For first-time partners, a sample fee and shipping fee applies — both are fully refunded when you confirm a bulk order. The sample cost is credited against your first production order.
Standard sampling timeline: 7-10 working days from confirmed brief. Tech-integrated products require 10-14 working days.
What information should I provide to get an accurate sample?
تتضمن المعلومات المفيدة: product type and intended use, target dimensions, material preference (Pantone reference if available), hardware specifications, logo placement, key functional features, and reference images or sketches. You do not need all of this finalized before contacting us.
Minimum Order Quantity (موك)
ما هو الحد الأدنى لكمية الطلب?
موك القياسي لدينا هو 500 قطع لكل نمط/لون. MOQ varies depending on product type, مادة, وتعقيد التخصيص.
For trial orders and first-time brand launches, we can accept a reduced MOQ of 200-300 pieces per style/color. A corresponding price adjustment applies.
Is there a minimum order for sampling before a bulk order?
No — samples can be ordered without a committed bulk order quantity. The sample fee applies for first-time orders, but there is no obligation to confirm a bulk order before requesting samples.
Lead Times
What are the lead times for sampling and mass production?
Our standard production timelines:
| Stage | الجدول الزمني | الإخراج |
|---|---|---|
| يحتاج إلى استشارة | 2–3 working days | Confirmed brief document |
| اقتباس | 5–7 working days | Itemized quote |
| تطوير العينة | 7–10 working days | Physical sample |
| Sample revision (if required) | 3–5 working days per round | Revised sample |
| توقيع العقد | 1–2 working days | Signed contract |
| Mass production | 30–45 working days | Finished goods |
Total from confirmed brief to delivery: approximately 45-65 working days under standard conditions. Tech-integrated products add 3-7 working days to sampling.
Do production lead times change for large orders?
For large-volume orders (20,000 units or above), we recommend discussing the order well in advance. Our monthly production capacity is 300,000 وحدات, which supports most large order volumes within standard lead times.
Customization, تصنيع المعدات الأصلية & أوديإم
Can I customize products with my own brand and design?
Yes — full customization is our foundation. We support custom materials, Pantone color matching, custom compartment layouts, اختيار الأجهزة, and functional add-ons including anti-theft mechanisms, شحن يو اس بي, RFID blocking, and solar panel integration.
8 Logo application methods: طباعة الشاشة, تطريز, النقش بالليزر, القطع بالليزر, الضغط الحراري, ختم احباط الذهب, التسمية المنسوجة, rubber/metal badge/TPU ink printing.
What compartment and organization options are available?
Our full compartment library includes:
Main compartment (single or divided), Padded laptop sleeve (10.4″ to 17″), Tablet pocket, Inner zip pockets (single or multiple), Inner slip pockets, Document organizer section (business card slots, حلقات القلم, key clip, phone pocket), Exterior zip pockets (أمام, جانب, top), Exterior slip pockets, Shoe compartment (separate vented base compartment), Shoe/wet gear compartment (separate access zip), Water bottle side pockets, Hidden back panel pocket (anti-theft access), Trolley sleeve (for luggage stacking), Hydration sleeve (for outdoor packs).
Any combination can be specified for your OEM brief. Our R&D team advises on the optimal layout for your product’s intended use.
Can Kingsons’ patented technologies be integrated into my OEM product?
نعم — Technologies available for OEM licensing include: Anti-theft security system (مستوى 5 قماش مقاوم للقطع, مقصورة حجب RFID, سحاب مزدوج الطبقة مقاوم للانفجار, كابل فولاذي مقوى قابل للسحب, قفل TSA), Smart charging (USB-A/Type-C external adapter, الشحن اللاسلكي تشي, MiaSolé CIGS الشحن بالطاقة الشمسية 17.44% كفاءة, 9W max), Ergonomic spine support (ترتد ترتد), UV-C sterilization chamber, and Vacuum compression storage.
Do you offer new product co-development (أوديإم)?
Yes — ODM co-development is a core service. Our 80-person R&D team designs and prototypes exclusive products for your brand — from initial concept sketching through CAD development, sampling, and into production. The result is an exclusive product built on our engineering capability and your market knowledge.
Quality Control & Testing
How does Kingsons manage quality control?
ايزو 9001:2015 certified QMS مع 5 in-line quality checkpoints: incoming material inspection, قطع مراقبة الجودة, الإشراف على الخياطة, hardware fitting check, والتفتيش النهائي قبل التعبئة. A Final Inspection Report is issued with every shipment.
What physical performance tests do you conduct?
| امتحان | مواصفة |
|---|---|
| مقبض / strap stress test | 500 دورات عند 7 كجم من الحمل المستمر |
| Secondary handle stress test | 350 دورات عند حمولة 7 كجم |
| Zipper durability test | 5,000–12,000 cycles at 350N applied force |
| قوة الشد التماس | Minimum 800N at 100±10mm/min pull rate (كيو بي/تي 3826) |
| Color fastness to friction | Dry and wet rubbing resistance |
| Hardware salt spray test | Corrosion resistance for metal components |
| Shock and vibration test | Transit durability simulation |
| البيئية / chemical test | Material safety compliance |
What certifications does Kingsons hold?
ايزو 9001:2015 (جودة), ايزو 14001 (Environment), ايزو 45001 (صحة & أمان), GRS (Recycled Materials), بسي (الامتثال الاجتماعي), ثلاثة (Ethical Trade), FSC (Responsible Sourcing), بنفايات (Hazardous Substances). Full documentation available on request. View Sustainability Page →
Payment Terms
What payment terms do you accept?
T/T (Bank Wire): 30% deposit upon order confirmation, 70% balance before shipment. L/C at sight: Available for larger orders. Alibaba Trade Assurance: Available for orders placed through our Alibaba storefront. If your preferred payment structure is not listed, contact us to discuss.
التعبئة والتغليف & Shipping
What packaging options are available, and how do you handle shipping?
معيار: كيس بولي فردي, inner carton (6-12 وحدات), master outer carton with labeling.
Custom options: Branded gift box, custom-printed tissue, branded dust bag, FSC-certified hang tags, Amazon FBA-compliant packaging.
Shipping: Sea freight (large orders), الشحن الجوي (time-sensitive), express courier (samples/small orders). فوب, سيف, CFR, and DDP terms available. Full documentation provided per shipment.
After-Sales & Warranty
What if there are quality issues after I receive the goods?
Kingsons offers a 12-month warranty against manufacturing defects. Our after-sales team responds within 24 hours. Resolution committed within 7 working days. Every confirmed quality issue triggers a root cause analysis to prevent recurrence.
صديقة للبيئة & Sustainable Options
Do you offer eco-friendly materials and sustainable packaging?
Certified eco materials: RPET معتمد من GRS (recycled polyester from plastic bottles), PU على أساس حيوي (46% أسباب القهوة), PU المعاد تدويره, organic cotton canvas, النايلون المعاد تدويره, and biodegradable fabrics.
Certified production: ايزو 14001 الإدارة البيئية, ايزو 45001 صحة & أمان, BSCI social compliance, SEDEX ethical trade.
Sustainable packaging: Recycled paper cartons, plastic-free options, FSC-certified hang tags, custom eco-friendly retail packaging. Full sustainability documentation →
Product Range & Development
What bag categories and functions do you manufacture?
Six categories: حقائب الأعمال, حقائب الظهر في الهواء الطلق, حقائب الظهر المدرسية, حقائب الموضة, حقائب الظهر التقنية الذكية, حقائب صديقة للبيئة.
Key functions: USB/لاسلكي/شحن بالطاقة الشمسية, anti-theft protection, RFID blocking, GPS positioning support, waterproof construction, ergonomic spine support, UV sterilization, ضغط الفراغ.
Laptop compatibility: Full notebook size range from 10.4″ to 17″.
Do you launch new products regularly? Can we work together on new product development?
Yes on both counts. We launch 2-3 new product collections per year. We actively welcome ODM co-development partnerships — you bring market insights, our 80-person R&D team designs and develops the product. Co-development projects can incorporate licensed versions of existing patented technologies.
